We want to provide you a risk free domain registration experience with us. We understand some time we do make mistakes when registering a domain name and we want to offer ways for you to make changes when necessary. However, to prevent abuses of such offer, we do require you to observe the following rules:
1.This refund policy is applicable only for new domain name registration. All domain renewal and transfer orders are non-refundable once they are processed.
2.Refund for new domain registration can only be made for the following domain extensions:
.COM, .NET, .US
Registration for other domain extensions are final and non-refundable.
3.Once a domain name has been registered and if you require it to be corrected or cancelled, you need to submit your request to our support within 48 hours from the time of registration. After the 48-hour period all domain registration purchases are final and non-refundable.
4.If you just want to delete the current domain name and replace with an alternate domain name because of typo error or trademark/copyright infringement, there is no extra fee for such changes.
5.There will be an administrative fee of USD $2.99 per domain name if you want to delete the new domain name and request for a refund. Such refund will be made within 72 hours.
That's all the conditions we have for our refund policy. They are necessary to protect ourselves against domain speculators who are trying to abuse our service for domain tasting. This is not the place for such abusive activities.
域名註冊退款政策
我們很希望為您提供免費域名註冊的經驗。但有時一旦錯誤註冊域名時，以便於您在必要時進行修正。
然而，防止濫用該要約，我們也需要遵守以下規則：
1. 本退款政策只適用於新的域名註冊。一旦被處理的所有域的更新和轉移訂單將不予退還。
2. 關於新的域名註冊退款，僅可適用於以下類型的域名：
.COM，.NET，.US
註冊其他類型的域名是不可退還的。
3. 經註冊的域名，若需要予以糾正或取消，您必須在登記的48小時內，針對支援部門提出申請。一旦超過48小時，所有購買域名註冊是最終的和不可退還的。
4. 如果你因為錯誤或商標或著作權侵權等原因只是想刪除已成功申請之域名或更換為其他域名，並不需要支付額外費用。
5. 如果你要刪除新的域名，並要求退款，您必須支付另一筆每個域名美元 $ 2.99 之行政費用。退款將在72小時內退還給您。
這是所有的情況下，我們有我們的退款政策。他們是必要的，以免受域名投機者試圖濫用我們的服務進行域名測試。
